Platforms that carry real operational and campaign load, and a team that stays on them afterwards.
01 · Operations platforms & integrations
The systems that run the business.
Operations platforms, real-time dashboards, workflow and approvals, customer and partner portals, and the integrations that make payments, CRMs, ERPs and messaging gateways talk to each other so nobody retypes anything. Built to the audit, access-control and record-keeping standards an insurer or a municipality has to meet, and delivered for Assupol, Fines Traffic Management, Tiger Brands and Umzimvubu Local Municipality.
Includes: Operations platforms 路 Dashboards & reporting 路 Workflow & approvals 路 APIs & integrations 路 Support & maintenance
02 · Customer engagement platforms
Reach every handset in the country.
WhatsApp for conversations, USSD for the phone with no data, SMS for the message that has to arrive. All three on one backend, inside Meta's rules, the WASPA code and POPIA. Plus the loyalty and competition mechanics that give customers a reason to keep talking to you: till-slip competitions with AI validation, points and tiers, instant rewards, and a live dashboard while the campaign is still running.
Includes: WhatsApp Business Platform 路 USSD 路 SMS & notifications 路 Chatbots & automation 路 Gamified loyalty 路 CPaaS integrations
03 · Digital front doors & campaign microsites
The front door, and the page the campaign lands on.
Fast, credible websites, campaign landing pages and booking sites that load in seconds on mobile data, say the right things, and land the enquiry in a system rather than an inbox. Mobile apps and progressive web apps where a browser is not enough, and an honest answer about when you do not need an app at all.
Includes: Web design & development 路 Campaign landing pages 路 CMS 路 SEO foundations 路 Mobile & progressive web apps